Delivery

Dear customer,

Our website will be operating normally and receiving orders as usual all throughout the holidays, however please note our telephone staff will not be available to answer your queries between 5pm on Wednesday 22nd of December through to 9am on Tuesday the 4th of January 2022. 


Last day for Pre-Christmas delivery
: By 4pm Wedndesday 22nd of December
Normal deliveries Resume : 4th January 2022.

The last order date for delivery before Christmas (UK Mainland only) is by 4pm on Wednesday 22nd of December. Orders placed after 4pm on the 22nd of December will be shipped after the holidays on the 4th January when our normal shipping schedule (outlined below) will be fully resumed. We hope you have a wonderful Christmas and a very Happy New Year! 


Free Delivery on orders over £50
Order by 4PM for same day dispatch

Orders under £50 have a £4.96 delivery charge. 

Express Delivery (Next Working Day if ordered by 4pm): £5.95

Pre-12 O'clock: £9.00

Saturday Delivery. £15.00 

 

Deliveries to N.Ireland. £13.95

Highlands & Islands £13.95

Republic of Ireland. £25.00

Channel Islands £15.95

 

All non-mainland shipments are delivered on two day service. Saturday delivery is available for two day service postcodes.


One hour time slot as standard.

When you place an online order with us you will be sent an Email as soon as your parcel is on its way. You will then receive an update from the courier advising you of the delivery date and your one hour time slot.


Change Your Delivery Day Online

If your allotted delivery time or day is not convenient, you have the option to change it to another day or change your time slot directly with the courier (additional charges may apply for this). 

You can also instruct the courier to leave your parcel with a neighbour or in a safe place at no extra charge.


Shipping Days

Orders received by 4pm Monday to Friday are shipped same day on a 24hr courier (Express Shipping £5.95) or 48hr courier (Free).

Orders received after 4pm will be shipped the following day. Next day delivery relates to working days (Mon-Fri) only unless Saturday delivery is chosen at checkout. 

Orders placed after 4pm on a Friday or over the weekend are shipped on Monday.


We can be flexible too!

Occasionally our 4pm cut off can be stretched a little, so if it is not long after 4pm and you are in desperate need of a next day delivery, give us a call and we will see what we can do.

If the courier has not left our warehouse yet we can often ask them to hold on a few moments whilst we put together a last minute shipment. 

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