Cancellation policy

Subscriptions

When you purchase a subscription you will receive repeat deliveries based on the frequency you choose at checkout. Your payment details are stored securely and you will be charged automatically for each delivery.

Some subscriptions may auto-renew at the end of their term. If you do not wish to renew, you can cancel after your second delivery.

You can pause, change or cancel your subscription at any time after your second order by following the link in your order confirmation email.

See our returns policy for more details on returns and refunds. 


Pre-orders
 
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.